Returns

Any Capezio Product with a defect in craftsmanship or material will be replaced. All returns for on line orders can be made within 30 days of shipment for exchange or refund (less shipping charges), no exceptions.

Items purchased online from this website must be returned directly to Capezio Dance Theatre Shop Online using the methods described in the returns policy pamphlet that is included with each order. Online purchases from this website CANNOT be returned to retail stores that carry our products.

No Return Form?

If you do not have your Return Form Instruction Sheet or ir it is not convenient for you to use the Return Form Instruction Sheet, it is very important that you send an e-mail to our Consumer Representative at info@balletmakers.com and request assistance in processing your return.

If you are going to use United Parcel Service (UPS), please address your package as follows:

Capezio Dance Theatre Shop Online
One Campus Road
Totowa, NJ 07512
ATTN : Online Sales

Refunds

Credit Card Refunds

All refunds or credits will be placed on the original credit card. Please allow one to two billing cycles for the credit to appear on your credit card statement, which is in keeping with your credit card company's policies and procedures.

Shipping Charge Refunds

We make every effort to ensure that each order is properly shipped and our products are top quality. The cost of shipping an item back to Capezio Inc. for a refund or exchange is paid by the consumer, unless we shipped an incorrect or damaged item. Should that be the case, Capeziodance.com will issue a credit to defray the cost of shipping the product back to us.

Customer Service

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